Emergency recovery
Call 01227 206 444 with your location, vehicle and immediate situation.
Emergency, account and network contact
Contact FGH Assist
One emergency number for immediate recovery, with a separate enquiry route for clubs, insurers, fleets, dealerships, recovery operators and authorised organisations.
FGH Assist
Choose the right route
For a vehicle requiring immediate assistance, call recovery control. For account, storage, logistics, supplier or tender discussions, use the network enquiry form so the requirement can be reviewed by the right person.
Every instruction is assessed against the vehicle, location, condition, access and intended destination. Where a specialist vehicle class or procedure is required, capability is confirmed before acceptance.
Service scope
What this service can cover
The exact response is confirmed against the job information provided. We avoid making blanket capability claims where vehicle class, load, damage or access changes the requirement.
Network onboarding
Discuss APEX dispatch, coverage, vehicle classes, storage and service levels.
Insurance and fleet accounts
Set out expected volume, destinations, reporting and escalation requirements.
Storage enquiries
Tell us the vehicle classes, likely capacity and duration required.
Vehicle movements
Provide collection, delivery, condition and timing information.
Tender and public-sector enquiries
Share the authority, procurement route and operating scope required.
Start a conversation
Tell us what you need
For immediate roadside recovery, do not use this form—call 01227 206 444.