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Business and network services

24/7 Recovery Agent Collection, Storage and Relay Support

Practical collection, handover, storage and onward-movement support for recovery operators working across regions.

FGH Assist

A reliable link in the relay

Closed garages, long-distance casualties and out-of-area jobs create gaps between recovery legs. FGH Assist supports operators with Kent collections, temporary custody, agent handovers and onward movements when the destination reopens.

Every instruction is assessed against the vehicle, location, condition, access and intended destination. Where a specialist vehicle class or procedure is required, capability is confirmed before acceptance.

Recovery clubs and assistance providers

Dispatch FGH Assist through APEX

Speak with our network team about coverage, vehicle classes, storage, reporting and agreed service requirements.

Contact our network team
APEX operator2221361
Availability24 hours
Primary areaKent & South East
Telephone01227 206 444

Service scope

What this service can cover

The exact response is confirmed against the job information provided. We avoid making blanket capability claims where vehicle class, load, damage or access changes the requirement.

01

24-hour pickup and drop-off

Support for nights, weekends and bank holidays by arrangement.

02

Agent-to-agent handovers

Clear vehicle, key, passenger and destination information at each transfer.

03

Temporary casualty storage

Holding between recovery legs or while receiving premises are closed.

04

Relay movements

Halfway-point and onward movements coordinated with the instructing operator.

05

Out-of-area repatriation

National movements assessed around distance, vehicle and destination.

06

Backload opportunities

Planned movements can be discussed where routes and timing align.

How we work

Clear information. Controlled handover.

Good recovery and logistics work depends on accurate information at every stage.

01

Share the job information

Vehicle, casualty condition, collection point and destination must be clear.

02

Agree the handover

Timing, keys, documentation and passenger arrangements are confirmed.

03

Close the relay

Receipt at storage or final destination is confirmed through the agreed contact route.

Ready to discuss coverage, capacity or a service requirement?

Commercial enquiriesSpeak to our team
Call recovery: 01227 206 444