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Port, terminal and corridor support

Dover Port and Eurotunnel Recovery

Breakdown recovery, temporary storage and onward UK transport for vehicles affected around Dover and the Folkestone terminal.

FGH Assist

When a breakdown interrupts the crossing

Missed crossings and terminal-area breakdowns require clear coordination with the vehicle owner, assistance provider and site authority. FGH Assist supports cars, vans, caravans and motorhomes subject to vehicle class, access and terminal instruction.

Every instruction is assessed against the vehicle, location, condition, access and intended destination. Where a specialist vehicle class or procedure is required, capability is confirmed before acceptance.

Recovery clubs and assistance providers

Dispatch FGH Assist through APEX

Speak with our network team about coverage, vehicle classes, storage, reporting and agreed service requirements.

Contact our network team
APEX operator2221361
Availability24 hours
Primary areaKent & South East
Telephone01227 206 444

Service scope

What this service can cover

The exact response is confirmed against the job information provided. We avoid making blanket capability claims where vehicle class, load, damage or access changes the requirement.

01

Dover Port recovery

Support around port-controlled and nearby road areas against site instructions.

02

Eurotunnel and Folkestone

Recovery planning around terminal access and onward destination.

03

Cars, vans and leisure vehicles

Caravans, campervans and motorhomes assessed for size, condition and safe movement.

04

Commercial vehicle coordination

Supported vehicle classes confirmed before acceptance; partner support coordinated where required.

05

Temporary storage

Holding while a new crossing, repair or onward movement is arranged.

06

UK onward transport

Repatriation and destination movements planned from Kent across the UK.

How we work

Clear information. Controlled handover.

Good recovery and logistics work depends on accurate information at every stage.

01

Establish terminal control

The exact collection point and site authority must be confirmed.

02

Establish vehicle and crossing details

Vehicle class, trailer, passengers and booking impact shape the response.

03

Choose the next safe destination

Repair, storage, accommodation considerations and onward transport are discussed.

Ready to discuss coverage, capacity or a service requirement?

Commercial enquiriesSpeak to our team
Call recovery: 01227 206 444