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Emergency and strategic-road support

Highways and Motorway Recovery

Breakdown and incident recovery across Kent’s principal motorway and high-speed road corridors.

FGH Assist

A place of safety comes first

High-speed road incidents require accurate location information and compliance with police, National Highways and traffic-officer instructions. FGH Assist supports recovery from the M2, M20 and connecting strategic routes across Kent.

Every instruction is assessed against the vehicle, location, condition, access and intended destination. Where a specialist vehicle class or procedure is required, capability is confirmed before acceptance.

Service scope

What this service can cover

The exact response is confirmed against the job information provided. We avoid making blanket capability claims where vehicle class, load, damage or access changes the requirement.

01

M2 and M20 recovery

Motorway location and direction established before dispatch.

02

A2, A20, A249 and A299

Support across key Kent corridors and connecting routes.

03

Breakdown and accident vehicles

Vehicle condition and road position assessed for safe removal.

04

Place-of-safety removal

Initial movement follows the instruction of on-scene authorities where present.

05

Passenger and load considerations

Occupants, animals and vehicle loads identified during the call.

06

Onward recovery and storage

Further movement arranged once the immediate road risk is controlled.

How we work

Clear information. Controlled handover.

Good recovery and logistics work depends on accurate information at every stage.

01

Give a precise location

Road, direction, junction, marker post or live location can reduce ambiguity.

02

Follow roadside instructions

Remain behind a barrier or in the safest available position as directed.

03

Keep the line available

Our team may need to confirm vehicle position or changing incident conditions.

Ready to discuss coverage, capacity or a service requirement?

Commercial enquiriesSpeak to our team
Call recovery: 01227 206 444