First-notification deployment
Scene recovery arranged against the insurer or management instruction.
Business and network services
Insurance and Accident-Management Support
Accident recovery, managed storage, inspection access and onward movement with a focus on clear custody and cost control.
FGH Assist
From first instruction to final release
FGH Assist can support insurers and accident-management companies from scene deployment through temporary custody, repairer coordination, salvage delivery or authorised release. The operating process is agreed around the claim and destination requirements.
Every instruction is assessed against the vehicle, location, condition, access and intended destination. Where a specialist vehicle class or procedure is required, capability is confirmed before acceptance.
Recovery clubs and assistance providers
Dispatch FGH Assist through APEX
Speak with our network team about coverage, vehicle classes, storage, reporting and agreed service requirements.
Contact our network teamAPEX operator2221361
Availability24 hours
Primary areaKent & South East
Telephone01227 206 444
Service scope
What this service can cover
The exact response is confirmed against the job information provided. We avoid making blanket capability claims where vehicle class, load, damage or access changes the requirement.
Temporary secure storage
Vehicle held while repair, inspection, salvage or total-loss direction is confirmed.
Condition photography
Available incident and intake information can support the claim record.
Engineer and assessor access
Controlled compound access arranged against the relevant authority.
Storage reporting
Regular status and instruction reviews can be agreed for account work.
Onward movement
Delivery to repairer, salvage facility or authorised collector against release instruction.